Refund and Cancellation Policy
At Nitiz Sharma and Company, we are committed to providing our customers with exceptional service. We understand that plans can change, and our policies are designed to accommodate your needs. Below, you will find our Refund and Cancellation Policy, which we have crafted to be fair, clear, and in compliance with all applicable laws and Google Ads policies.
Cancellation Policy
- For Services: Customers can cancel their service orders within 24 hours of purchase without any penalty. If you wish to cancel your service after 24 hours, please contact our customer support team to discuss the options available, which may include partial refunds or credit towards future services.
- For Digital Products: Due to the nature of digital products, we cannot accept cancellations once the product has been downloaded or accessed. Please ensure the product meets your needs before making a purchase.
Refund Policy
- Satisfaction Guarantee: We stand behind our offerings and want you to be satisfied with them. We always strive to deliver the quality and service you expect. If, for any reason, you are not completely satisfied with our services, please contact our customer support team within 7 days of receiving the service to initiate a refund request.
- Digital Products: All sales of digital products are final. We do not offer refunds for digital products once they have been accessed or downloaded. However, if you experience technical issues that prevent access or proper use, please contact our support team for assistance.
- Exceptions: Any exceptions to this policy will be listed under the terms and conditions of the specific product or service.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact our customer support team via email at info@nitizsharma.com with your order details and reason for the refund request.
- Our team will review your request and respond within 3 Business Days with the next steps.
- If approved, refunds will be processed back to your original method of payment within 5 Business Days.
Changes to Our Refund and Cancellation Policy
Nitiz Sharma and Company reserves the right to modify this Refund and Cancellation Policy at any time. We encourage customers to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Contact Us
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at info@nitizsharma.com .
